Privacy Policy

At Home Care Wales we only collect the personal information you provide via our contact form when you request a call-back. We do not process payments or store health records online.

1. Data We Collect

• Contact Details: name, phone number, email, (and any message you enter).
• Optional Address: if you include it in the form.

2. How We Use Your Data

• To get in touch and arrange your domiciliary or elderly home care visit.
• To send you follow-up information about our home care services in Anglesey.

3. Cookies & Tracking

We only use essential cookies required for the form to submit correctly. No analytics or marketing cookies are set.

4. Data Sharing

Your data is shared only with our secure form processor (Web3Forms) and our scheduling team. We do not sell or rent your information.

5. Data Security

We implement standard security measures (HTTPS, encrypted forms) so that your details are protected in transit and at rest.

6. Your Rights

You can request access to, correction or deletion of your data at any time by contacting us at info@homecarewales.com or calling 07719 046999.

7. Changes to This Policy

We may update this policy occasionally. The date below indicates the last revision.

Last updated: 13 June 2025

8. Contact Us

If you have any questions about this policy, please write to:

Home Care Wales Ltd.
Llangefni Business Centre
Anglesey LL77 7XA
info@homecarewales.com
07719 046999